Helen joined CPB as a Partner in October 2019. She qualified as a solicitor in 1992 at a global City practice and has worked in London throughout her career. She has a contentious/dispute resolution and non-contentious/advisory practice advising insurers, reinsurers, Lloyd's Syndicates and Friendly Societies.
Contentious
Helen acts in litigation, arbitration and mediation, as well as Ombudsman referrals and complaints to the Information Commissioner's Office. Claims that she has handled concern the full range of Protection insurance and A&H/travel policies. These include travel policy (Legal Expenses/Personal Liability) coverage through to career-ending injury and death.
Helen has particular expertise in sport related/career ending claims (including Formula 1, rugby, football, ice hockey, sailing and scuba diving), as well as assessing claims relating to occupations such as dentists, pilots, solicitors, the Armed Forces and security.
She is familiar with appointing forensic accountants as part of the assessment of the effect of the insured peril on the loss claimed and business trends generally.
Her involvement with the Insurance Fraud Investigators Group since about 2004 assists with the handling of suspected fraudulent claims.
Helen also advises insurers, medical providers and private investigators in relation to complaints made to the Information Commissioner's Office and compensation claims for breaches of confidentiality and data security. She advises data controllers and data processors regarding Subject Access Requests in employers' liability, public liability, travel, life, protection and personal accident claims.
Non-contentious
Helen advises on policy and treaty drafting and interpretation, product development, regulatory and compliance matters and issues relating to authorisation and registration. Her practice includes advising on the relationships that arise from the carrying on of insurance business, such as broking and agency. She has advised on issues arising from life/ A&H run-off, including Part VII Transfers.